Last Updated: January 15, 2025
Our Commitment: PerformsToWin is committed to protecting your privacy and personal information. We collect only what we need to provide great social gaming experiences and never sell your personal data to third parties.
1. Information We Collect
We collect different types of information to provide and improve our services:
Personal Information
- Username and display name
- Email address
- Date of birth (for age verification)
- Country/region information
- Profile preferences and settings
Game and Usage Data
- Game progress and statistics
- Virtual currency balances
- Achievement and leaderboard data
- Chat messages and community interactions
- Time spent in games and features used
Technical Information
- Device type and operating system
- Browser information
- IP address and approximate location
- Session data and crash reports
2. How We Use Your Information
| Purpose |
Data Used |
Legal Basis |
| Provide gaming services |
Account info, game data |
Contract performance |
| Age verification |
Date of birth |
Legal compliance |
| Community features |
Username, chat data |
Legitimate interest |
| Improve services |
Usage analytics |
Legitimate interest |
| Customer support |
Contact info, account data |
Contract performance |
| Marketing communications |
Email, preferences |
Consent |
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in these situations:
Service Providers
We work with trusted third-party providers who help us deliver our services:
- Cloud hosting and data storage providers
- Analytics and performance monitoring services
- Customer support platforms
- Email communication services
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights and property
- Ensure user safety and prevent fraud
- Investigate violations of our Terms of Service
Data Protection: All third-party providers must meet our strict data protection standards and are bound by confidentiality agreements.
4. Data Retention and Storage
We retain your information for as long as necessary to provide services and comply with legal obligations:
- Active accounts: Data retained while account is active
- Inactive accounts: Account data deleted after 2 years of inactivity
- Game data: Gameplay statistics retained for service improvement
- Support records: Customer service interactions kept for 3 years
- Legal compliance: Some data may be retained longer as required by law
Note: When you delete your account, most personal information is removed immediately, but some data may be retained in anonymized form for analytics purposes.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
- Request a copy of your personal data
- Download your game progress and statistics
- Receive data in a portable format
Correction and Deletion
- Update incorrect or outdated information
- Request deletion of your personal data
- Close your account permanently
Control and Consent
- Opt out of marketing communications
- Withdraw consent for data processing
- Object to certain types of data use
Exercising Rights: Contact us at privacy@PerformsToWin.nz to exercise any of these rights. We'll respond within 30 days and verify your identity before processing requests.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies
- Login sessions and account security
- Game state and progress saving
- Site functionality and preferences
Analytics Cookies
- Usage statistics and performance metrics
- Feature popularity and engagement data
- Error tracking and bug reports
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect site functionality.
For detailed information, see our Cookies Policy.
7. Children's Privacy
PerformsToWin is designed for users 18 and older. We do not knowingly collect personal information from children under 18.
Important: If we discover that we have collected information from a child under 18, we will delete it immediately. Parents who believe their child has provided information should contact us right away.